Turning challenges in opportunities: a data-driven approach to foster growth, improve resilience and cultivate a sustainable Energy market for the future.

The energy demand in the post-pandemic, remote-working landscape has changed, and international economic and political instability have shaken the market, requiring now and for the next decades to come to make data-driven decisions and deploy an effective customer experience.

The collective effort to fight climate change, together with the society steering more and more towards renewable energy, have resulted in a great shift in customers’ behaviour. In today’s digital world, every brand needs to operate as if it is direct to consumer, and companies must engage in relevant, valuable relationships with their customers.

How we transform Customer Experience

As a leading data-driven customer experience management (CXM) company, Merkle delivers unique, personalized customer experiences across platforms and devices. The company’s heritage in data, technology and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies.

Our digital enthusiasts with expertise in Digital Transformation Strategy, Net Zero solutions, MarTech Platforms, Hyperautomation, User Experience (UX), Customer Relationship Management (CRM), Data, Commerce, Mobile and Content Management System (CMS), enable our customers to take data driven decisions and improve their competitive advantage.  With references from the Top 500 companies throughout the region as well as Eastern Europe, together, we inspire transformation.

You can reach out to us

With more than 1,200 experts across nine locations in the DACH region (Germany, Austria and Switzerland) and two offices in the Czech Republic, we have experts who speak your language and understand your challenges. We also adapt to your specific needs, with solutions developed to scale, supported by our quality shore centres in Portugal and Serbia.


At E-world, you can find us at the stand 3-147/Halle 3.


Flavio Rigoni

Salesforce Brand Ambassador

+41 58 307 7000



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