Customer Solutions Forum

This forum will focus on the increasingly important energy-related products and services for end customers. New B2B2C business areas such as renewable micro power plants, digitalization or smart meters will be highlighted.

In addition to interesting presentations, there will also be exciting discussion panels, both in English and German. For program sessions in German, we offer simultaneous translation into English.

The expert forums are open and free of charge. You don’t need to register, you only need a ticket for the trade fair.

Tuesday 08.02.2022

With digitalization, ever greater volumes of data are available to the energy industry. On this basis, not only new possibilities for evaluating and documenting information are emerging, but also entire business areas and processes can be analyzed and made more efficient with the help of artificial intelligence. The areas of application are diverse and range from customer communication to risk and forecast management to solutions for greater energy efficiency. In the same breath, platform and cloud models are mapping transactions and opening up new ways of exchanging information between utilities, customers and other stakeholders.

Event period:
08.02.2022, 10:00 - 12:00

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Location: Customer Solutions Forum, E-world, Hall 5

Price: Free of charge

ProgrammpartnerLogo Bitkom

When transforming the networks, manufacturers and network operators rely on innovative technologies and digitization. Our speakers will provide insights into the world of digital network components, solutions for network flexibility and the technologies in buildings that will also have an impact on the network in the future.

We are accompanied by the following questions: What are the challenges when implementing these technologies? How can we harmonize the technologies with one another and coordinate them with existing systems? And what regulatory framework does this development from conventional to innovative need?

Event period:
08.02.2022, 13:30 - 15:00

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Location: Customer Solutions Forum, E-world, Hall 5

Price: Free of charge

ProgrammpartnerLogo Zentralverband Elektrotechnik- und Elektronikindustrie

The way the world manages energy is changing rapidly. We are in a period of transformation from power being generated by a small number of fossil fuel generation sources to hundreds, thousands, and eventually, millions of distributed energy resources. How we control, monitor and optimise assets from large scale traded resources to domestic home energy is becoming an increasingly digital problem to solve. We will discuss the industry challenge and how it is being met across the globe with real-world data and case studies.

Event period:
08.02.2022, 15:00 - 15:30

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Location: Customer Solutions Forum, E-world, Hall 5

Price: Free of charge

Energy providers exchange concrete experiences in the implementation of innovative products - exclusively, interactively and directly. Recommendations for topics such as data protection, processes, contracts, system connection, sales and marketing. After the two very successful "fresh&friends summits" and the sale of Fresh Energy to BEENERA, this time it will be even better - again directly at E-World: lots of networking, a keynote and two top-class panels.

Event period:
08.02.2022, 15:30 - 18:00

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Location: Customer Solutions Forum, E-world, Hall 5

Price: Free of charge

ProgrammpartnerLogo Beenera

Wednesday 09.02.2022

The fast-moving, digital business world presents companies with ever new challenges. This also creates opportunities for better customer orientation, faster innovations or better exploitation of company potential.

Especially for companies in the energy industry, digitally designed business models represent enormous opportunities. Falling costs through automated processes enable a low electricity tariff and are well received by consumers thanks to the transparent offer.

This block gives you an overview of the possibilities and shows how companies can find their own way to make the future more successful, customer-oriented and innovative.

Event period:
09.02.2022, 12:30 - 16:00

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Location: Customer Solutions Forum, E-world, Hall 5

Price: Free of charge

Impressions of 2020

Contact us

Marius Heider+49 201 1022 302heider@conenergy.com Monday, Wednesday, Thursday, 9am – 5pm
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