Data Dialog Bavaria - Data intelligence for the energy industry


Program

What is keeping the energy industry busy between digital transformation and new business models? In the Data Dialog Bavaria we get to the bottom of the change and ask ourselves: How do I get on the track of the digital customer of tomorrow? Which customer groups do I offer which additional products via which sales channel? How do I synchronize sales, customer service and receivables management for optimized customer management?


Among other things, we will clarify how intelligent data can improve your online offers from the application process to cross-selling and why you should know the economic situation of your customers. Discuss with leading industry representatives and practitioners from sales and receivables management. Get practical tips for dealing with current challenges, the smart use of data and new planning certainties.

Thursday 22. Jul 2021 | 11:00 – 16:00 | E-world Community Free of charge

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11:00 Welcome and Mission Statement
Philipp Ganzmüller, Verband der Vereine Creditreform e.V., Geschäftsführender Gesellschafter
Jürgen Winschiers, Verband der Vereine Creditreform e.V., Branchenmanager Energie
11:20 Prospects for municipal utilities until 2031 - challenges and opportunities
Dr. Jürgen Schmidberger, Unternehmensberater
12:00 Quality of life as a marketing tool?
Tobias Frevel, Energieforen Leipzig GmbH, Geschäftsführer

- How do trends influence the energy industry and its customers?
- Current developments in customer interaction
- How do I create a USP as a utility company?

12:25 Q&A session
12:40 Break
13:40 Compulsory plugging in the utility industry
Jörg Hunold, Amtsgericht Medebach, Obergerichtsvollzieher
14:00 The Challenge of Personnel in Transformation: Retaining-Qualifying-Separating.
Stefan Detzel, 10 k, Geschäftsführer

Ein Überblick samt innovativen Instrumenten.

14:25 Q&A session
14:40 Lecture 4

Referent und Thema folgen

15:20 Panel discussion
16:00 End of the event

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