BEGIN:VCALENDAR VERSION:2.0 PRODID:-//E-world energy & water GmbH//e-world-essen.com//DE CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20210223T100000 DTEND:20210223T124500 LOCATION:E-world Community DTSTAMP:20210225T085759Z SUMMARY:Predict and Avoid Customer Change - How to Use your Data Intelligently URL;VALUE=URI: DESCRIPTION:Tired of marketing that wants to address everyone? We'll show you how it's done: In this 2-hour workshop, you'll learn how to use your customer data intelligently, analyze it and retain customers. Even without CRM. Stadtwerke Kiel and Stadtwerke SH explain how data analysis using artificial intelligence promotes holistic customer-centric sales and how a customer service center can be turned into a customer profit center. In addition, we offer further examples from the areas of sales, marketing, asset management and utility connections in which artificial intelligence has been used. Please note: This event will be hold in German only. UID:20210225T085759Z-20210223T100000-20210223T124500 END:VEVENT END:VCALENDAR